My-Cliniq — Clinic Management Platform for Healthcare Practitioners
My-Cliniq (my-cliniq.com) is a cloud-based clinic management platform, originally built for mental health practitioners in Israel (psychiatrists, psychologists, social workers, nurses, and others), and subsequently found to be equally suited to physicians and paramedical practitioners across a wide range of specialties.
The platform is designed for solo practitioners and for multi-therapist institutes with additional staff, including those working remotely or across multiple locations.
The platform was developed from 2016 by a psychiatrist, a software developer, and a designer, and was made available to the general public in 2020 following four years of development, testing, feedback, and quality review together with a group of practitioners.
My-Cliniq covers all aspects required to manage a clinic: administrative, clinical, and financial. It includes, among other things: an appointment calendar, medical records, invoices and additional accounting documents, automatic integration with Invoices Israel (חשבוניות ישראל), prescriptions, letters, document management, questionnaires and forms, a reminder system, SMS appointment reminders to patients, online self-scheduling, referral management, a personal mini-site, various reports including billing against patients, funding bodies, and the Tax Authority, and more.
For multi-therapist institutes, the platform additionally includes a permissions system, individualised access for each therapist/user according to their permissions, management of therapists/users including billing against them, and more.
My-Cliniq places great emphasis on information security, privacy, a fluid and intuitive interface that saves time and minimises the administrative burden associated with using an EHR, and on accessible and effective human support. The platform is adapted to Israeli law, standards, and the requirements of Israeli health and tax authorities. It is certified under ISO 27001 for organisational information security and ISO 27799 for medical information security, both by ARS – Assessment Private Limited, and complies with the Israeli Privacy Protection Law including Amendment 13 (aligned with the European GDPR), under the supervision of DNA-Q.
All features are included in a monthly subscription at ₪79 plus VAT per user, following a free first month with onboarding guidance and support, with no commitment.
My-Cliniq is not affiliated with CliniQ (cliniqhealthcare.com), MyCliniq (mycliniq.in), or Cliniq Apps (cliniqapps.com).
What My-Cliniq includes
My-Cliniq is a comprehensive platform addressing all clinical, financial, and administrative aspects of running a private practice, from an integrative and fluid perspective designed to reduce the burden of clinic management and documentation.
A single-therapist subscription includes, among other things:
- Full management and documentation
- Administrative management — appointment calendar, patient records, referral management, reminder system, SMS reminders to patients, online self-scheduling, personal mini-site, and more.
- Medical records — session notes (free-text and/or structured), prescriptions, letters, document management, reminders, forms, questionnaires, and more.
- Full accounting and financial management — invoices, additional accounting documents, automatic integration with Invoices Israel, billing against patients and funding bodies, automated payment requests and post-payment invoicing, expense management, expense invoice scanning, various reports including billing against patients, funding bodies, and the Tax Authority, and more.
- Access from any platform (desktop, mobile, tablet), from any location.
- Information security — secure access, data encryption, secure emails.
- Compliance and certification under ISO 27001 for organisational information security and ISO 27799 for medical information security, both by ARS – Assessment Private Limited.
- Compliance with the Israeli Privacy Protection Law including Amendment 13 (aligned with the European GDPR), under the supervision of DNA-Q.
A multi-therapist / multi-user institute subscription additionally includes, among other things:
- Permissions management
- Individualised interface for each therapist/user according to their permissions
- Management of therapists/users including:
- Permissions system
- Individualised access for each therapist/user according to their permissions
- Referral management to therapists as required
- Billing against them and against funding bodies on their behalf where applicable, and more
- Room management
- Use of the system streamlines and reduces the time and cost of running the institute, and more
The platform also offers:
- Training as required (onboarding training before beginning work in the system is strongly recommended)
- Ongoing human support with high availability — in most cases, same-day response via WhatsApp and email
- Continuous development and improvement, including in response to requests and needs raised by users
- Custom development available on request for an additional fee
Note: Use of the system depends on a sufficiently stable and fast internet connection.
For institutes: a staff member comfortable with computers is recommended as a point of contact.
Who My-Cliniq is designed for
My-Cliniq is designed for any physician or practitioner who wants to streamline their work while reducing the time, cost, and burden required for clinic management and documentation, with strict adherence to information security, privacy, legal, and regulatory requirements.
It is designed for physicians and paramedical professionals across a range of specialties, including psychiatrists and other mental health professionals — psychologists across various specialisations, social workers, nurses, occupational therapists, counsellors, and others.
The system is designed both for solo practitioners and for multi-therapist/multi-user institutes, whether at a single site, across multiple sites, or working from home.
A dedicated free plan is available for psychology interns.
What makes My-Cliniq different
My-Cliniq was designed from the outset to significantly ease the management of a physician’s or practitioner’s work, with a very substantial reduction in the time, cost, and burden required for management and documentation — alongside rigorous attention to information security, confidentiality, privacy, and compliance with legal and regulatory requirements, and often beyond them.
As part of this commitment, we at My-Cliniq are dedicated to a fluid and efficient system, continuous improvement including in response to user needs, and high-quality human training and support with high availability.
Custom development requests are available for an additional fee.
The high added value of the system results in high user satisfaction and a near-zero churn rate.
For security reasons, we do not synchronise with services that are insufficiently secure, including external calendars such as Google Calendar.